Account Recovery


#1

Hi i am trying to access my account from a new device, im using what i think is my email address but its asking me to sign up for a new account, can i get any help please


#2

Hi Michael,

Apologies for the delayed response.

If you could send me your company name, I would be happy to get an agent from the Member Support team to look into this for you as I do not have sufficient information based on your Community profile.

Thanks,
Nick