Hi @Joe1998, sorry to hear this! The majority of our applicants are able to create an account within the 5 minutes, but in some cases, we are required to run additional checks in order to verify your details. Our on-boarding team is working hard to process these as quickly as they can, and are happy to answer any questions you may have. If you continue to have trouble with this, please don’t hesitate to contact us at [email protected].
In regards to our fees, we aim to make Tide as affordable as possible for small business owners, and have found that our members appreciate the fact that we do not charge monthly fees, enabling them to keep their costs low.