Account Limit Increase


#1

You have a large amount of my money and you’re holding it back due to a credit limit issue. Your customer support are ignoring my messages. What do I do?


#2

Hi there @Hargeo

I can see that the member support team have been able to address this for you, apologies if this took longer than expected!

Regarding the timeline they’ve given you - whenever a payment has to be manually returned in this way, there is a processing time that’s usually around 2-3 working days, though we try to sort these out as fast as possible.

Regards,
Obi