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I am a new Tide customer. I have issued my first set of invoices through my account. One was paid 7 days ago, but nothing is appearing in my account. Because of this I am also worried that others have paid me but it’s not appearing. I have tried messaging through my account, but no response. This is very important - its my income that I depend on.

  • created

    Jul '20
  • last reply

    Jul '20
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Thank you for letting us know about this, @ezross

I’ve reached out to you in the app so we can get some additional information about these payments and assist you. Get back to me as soon as you’re able, I’d be happy to help!