Feedback


About the Feedback category (5)
Awful customer service. worst I've ever experienced (5)
Long time for support to answer chat? ( 2 3 ) (56)
My service with Tide (2)
Customer Service is a myth (3)
Disappointment (2)
Default Email content for Invoices (20)
Support...? Really? This is neither Support nor Service (13)
Refused a bank account (7)
Amending details of an existing payee/recipient (11)
Mandatory requirement of UK SIM card for international account holders (2)
Support or not (11)
Unable to scan on motorolo, android, Apple i phone, ipad even tried fire HD (6)
No response from support team (12)
Very Bad customer Service ( 2 ) (31)
Curve card (1)
Credit Notes - Invoice Cancel option (2)
iOS support tickets keep reverting to unread (4)
Support Tickets always revert to 'unread' (6)
Another missing BACs (1)
Invoice now due (1)
Switch Business icon missing in latest update (1)
Clients confused/concerned by 'Tide', 'Prepay Solutions', 'Prepay Technologies Ltd' on invoices (6)
Public API: transactions paging (1)
Cash deposit limits (1)
Secret Payment Limits (1)
Change of personal name not allowed without enrolled deed poll (1)
Still no response (6)
Bulk payments (1)
Tide Upgrades 👎🏽 (2)